FAQS

Tuning forks are used in sound therapy to help balance the body's energy, reduce stress, and promote relaxation. They are designed to produce specific frequencies that can have therapeutic effects on the mind and body.

We ship worldwide! In the US, we use USPS Ground Advantage. Internationally, we typically use FedEx International Connect Plus unless a cheaper option is available.

You can pay using credit cards, PayPal, or Apple Pay. Choose your preferred method at checkout.

Absolutely! We offer a variety of courses to learn sound therapy. Visit our website for detailed information and registration.

Our certification programs are designed for wellness seekers, practitioners, and anyone who wants to use sound therapy with more confidence and skill. If you're new to the field, you're welcome too—many students begin with no prior training and grow from there.

No, INNER SOUND operates exclusively online as we travel for our sound therapy work. We're happy to communicate via email, phone, text (WhatsApp), regular mail, or Zoom video call. Email: arden@innersoundonline.com Phone: 1 206 618 3985 (Leave a message if we can't answer directly) Mailing address: INNER SOUND 7001 Seaview Ave NW, Ste 160-519 Seattle WA 98117

Yes, many animal owners use sound therapy tools as part of a calm, gentle wellness routine. Start slowly, keep the experience comfortable for the animal, and watch their response closely. If you're working with a sensitive pet, a trained practitioner or veterinarian can help guide you.

After purchasing therapeutic music files from INNER SOUND, you will receive an email containing download links for both FLAC and MP3 audio formats. To download the files to your device, simply click on the provided FLAC audio file link. FLAC (Free Lossless Audio Codec) is a high-quality audio format that retains all the sound details, ensuring you receive the full therapeutic benefits of the music. On the other hand, MP3 is a compressed format where some sound information is removed to create a smaller file, which reduces the therapeutic effectiveness. We recommend downloading the FLAC version to fully experience the harmonizing effects of our unique Sound Therapy tools. Be sure to do this within the 72 hour window indicated as we can not resend the links to you.

At INNER SOUND, we understand that life can get busy. If you were unable to download the music links within the 72-hour window, please don't worry. Simply contact our customer support via email or phone, and our team will resend the necessary download links. Your satisfaction and access to our therapeutic music are our top priorities, and we are here to ensure you enjoy a seamless experience with our Sound Therapy tools.

Our 15% off therapeutic music titles change each month. You can check the current discounted selections on the site, or contact us if you want help finding the right download. We’ll gladly point you to the latest offer.

Yes. INNER SOUND tuning forks are US manufactured and FDA certified as Type 1 medical devices. They are also tuned twice for exceptional precision, helping you get a consistent sound therapy experience.

To keep your tuning forks in great condition, wipe them with a soft, dry cloth after use and store them in a safe, dry place. Avoid moisture, harsh cleaners, and dropping them, since precision matters for accurate sound.

We take pride in the quality of our sound therapy tools and aim to ensure your satisfaction with every purchase. If you are not completely satisfied with a physical product, such as our Spiral of 5th tuning forks, you may return it within 30 days of receipt for a full refund or exchange. The product must be in its original condition, including all packaging and accessories. To initiate a return, please contact our customer service team to obtain a return authorization. Note that return shipping costs are the responsibility of the customer unless the item was received damaged or defective. Our goal is to assist you in harmonizing your mind and body, and we are committed to providing exceptional service to support your therapeutic journey.

We aim for your complete satisfaction with our therapeutic music downloads. Generally, we don't offer refunds once a file is downloaded due to its digital nature. However, if you face issues like incorrect downloads or technical problems, contact our customer service within 14 days of purchase. We'll review your request and either provide a corrected file or consider a refund on a case-by-case basis. Your well-being is our priority.