FAQS
Frequently asked questions
No, INNER SOUND operates exclusively online as we travel for our sound therapy work. We're happy to communicate via email, phone, text (WhatsApp), regular mail, or Zoom video call. Email: arden@innersoundonline.com Phone: 1 206 618 3985 (Leave a message if we can't answer directly) Mailing address: INNER SOUND 7001 Seaview Ave NW, Ste 160-519 Seattle WA 98117
After purchasing therapeutic music files from INNER SOUND, you will receive an email containing download links for both FLAC and MP3 audio formats. To download the files to your device, simply click on the provided FLAC audio file link. FLAC (Free Lossless Audio Codec) is a high-quality audio format that retains all the sound details, ensuring you receive the full therapeutic benefits of the music. On the other hand, MP3 is a compressed format where some sound information is removed to create a smaller file, which reduces the therapeutic effectiveness. We recommend downloading the FLAC version to fully experience the harmonizing effects of our unique Sound Therapy tools. Be sure to do this within the 72 hour window indicated as we can not resend the links to you.
At INNER SOUND, we understand that life can get busy. If you were unable to download the music links within the 72-hour window, please don't worry. Simply contact our customer support via email or phone, and our team will resend the necessary download links. Your satisfaction and access to our therapeutic music are our top priorities, and we are here to ensure you enjoy a seamless experience with our Sound Therapy tools.
2025
May - Aromatherapy & Inner Focus
June - Inner Harmony & Dreamtime
July - New Heart & Reiki
August - Deep Touch & Nature Serenade
Sept - Music for Healing & Healing Music for Animals and Their People, Vol I
Oct - Voyage to Freedom & Magical Garden
Nov - Intuition & Just Celtic
Dec - Journey Through the Chakras & Cosmic Alignment
2026 Jan- Healing Touch for Animals and their People Vol II & Just Piano
Feb - Repose & Just Yoga
Mar - The Brain Tape & Inner Sun
April - Radiant Body & Music for Children
May - Healing Music for Animals and their People Vol III & Sound Touch
Jun - Start list over with Aromatherapy & Inner Focus
We take pride in the quality of our sound therapy tools and aim to ensure your satisfaction with every purchase. If you are not completely satisfied with a physical product, such as our Spiral of 5th tuning forks, you may return it within 30 days of receipt for a full refund or exchange. The product must be in its original condition, including all packaging and accessories. To initiate a return, please contact our customer service team to obtain a return authorization. Note that return shipping costs are the responsibility of the customer unless the item was received damaged or defective. Our goal is to assist you in harmonizing your mind and body, and we are committed to providing exceptional service to support your therapeutic journey.
We aim for your complete satisfaction with our therapeutic music downloads. Generally, we don't offer refunds once a file is downloaded due to its digital nature. However, if you face issues like incorrect downloads or technical problems, contact our customer service within 14 days of purchase. We'll review your request and either provide a corrected file or consider a refund on a case-by-case basis. Your well-being is our priority.
Frequently asked questions
No, INNER SOUND operates exclusively online as we travel for our sound therapy work. We're happy to communicate via email, phone, text (WhatsApp), regular mail, or Zoom video call. Email: arden@innersoundonline.com Phone: 1 206 618 3985 (Leave a message if we can't answer directly) Mailing address: INNER SOUND 7001 Seaview Ave NW, Ste 160-519 Seattle WA 98117
After purchasing therapeutic music files from INNER SOUND, you will receive an email containing download links for both FLAC and MP3 audio formats. To download the files to your device, simply click on the provided FLAC audio file link. FLAC (Free Lossless Audio Codec) is a high-quality audio format that retains all the sound details, ensuring you receive the full therapeutic benefits of the music. On the other hand, MP3 is a compressed format where some sound information is removed to create a smaller file, which reduces the therapeutic effectiveness. We recommend downloading the FLAC version to fully experience the harmonizing effects of our unique Sound Therapy tools. Be sure to do this within the 72 hour window indicated as we can not resend the links to you.
At INNER SOUND, we understand that life can get busy. If you were unable to download the music links within the 72-hour window, please don't worry. Simply contact our customer support via email or phone, and our team will resend the necessary download links. Your satisfaction and access to our therapeutic music are our top priorities, and we are here to ensure you enjoy a seamless experience with our Sound Therapy tools.
2025
May - Aromatherapy & Inner Focus
June - Inner Harmony & Dreamtime
July - New Heart & Reiki
August - Deep Touch & Nature Serenade
Sept - Music for Healing & Healing Music for Animals and Their People, Vol I
Oct - Voyage to Freedom & Magical Garden
Nov - Intuition & Just Celtic
Dec - Journey Through the Chakras & Cosmic Alignment
2026 Jan- Healing Touch for Animals and their People Vol II & Just Piano
Feb - Repose & Just Yoga
Mar - The Brain Tape & Inner Sun
April - Radiant Body & Music for Children
May - Healing Music for Animals and their People Vol III & Sound Touch
Jun - Start list over with Aromatherapy & Inner Focus
We take pride in the quality of our sound therapy tools and aim to ensure your satisfaction with every purchase. If you are not completely satisfied with a physical product, such as our Spiral of 5th tuning forks, you may return it within 30 days of receipt for a full refund or exchange. The product must be in its original condition, including all packaging and accessories. To initiate a return, please contact our customer service team to obtain a return authorization. Note that return shipping costs are the responsibility of the customer unless the item was received damaged or defective. Our goal is to assist you in harmonizing your mind and body, and we are committed to providing exceptional service to support your therapeutic journey.
We aim for your complete satisfaction with our therapeutic music downloads. Generally, we don't offer refunds once a file is downloaded due to its digital nature. However, if you face issues like incorrect downloads or technical problems, contact our customer service within 14 days of purchase. We'll review your request and either provide a corrected file or consider a refund on a case-by-case basis. Your well-being is our priority.